Privacy Policy

Privacy Policy

Last updated: March 23, 2026

At Senator Safety, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing/shipping address.
  • Payment Information: Credit card or payment details (processed securely through our payment provider — we do not store full payment card details).
  • Order Information: Details about products purchased, order history, and custom/logo specifications.
  • Technical Information: IP address, browser type, device information, and browsing behaviour on our site (collected via cookies and analytics tools).
  • Communications: Any messages or inquiries you send us through our website or email.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including custom and logo orders.
  • Communicate with you about your order status, shipping, and returns.
  • Respond to your inquiries and provide customer support.
  • Send promotional emails or offers (only with your consent — you may unsubscribe at any time).
  • Improve our website, products, and services.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Shipping Carriers: Such as Canada Post, Purolator, or UPS, to fulfill and deliver your orders.
  • Payment Processors: To securely process your transactions.
  • Service Providers: Third-party platforms that help us operate our website and business (e.g., Shopify), who are bound by confidentiality obligations.
  • Legal Authorities: Where required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and gather analytics data. You can control cookie settings through your browser. Note that disabling cookies may affect some functionality of our site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

As a Canadian resident, you have rights under applicable privacy legislation (including PIPEDA) to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate information.
  • Withdraw consent for certain uses of your data.
  • Request deletion of your personal information, subject to legal requirements.

To exercise any of these rights, please contact us through our website.

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us through our website.